Romy – Privacy Policy

Last Updated: February 2026

This Privacy Policy (“Policy”) describes how ResearcHer, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in connection with your use of the Romy AI chatbot (“Romy” or “Service”).

By accessing or using Romy, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, do not use the Service.


1. Scope and Relationship to Terms

This Privacy Policy forms part of and is incorporated into the Romy Terms and Conditions. By using Romy, you agree to both this Policy and the Terms.


2. Information We Collect

We collect information that you voluntarily provide, information generated through your use of the Service, and information collected automatically.

2.1 Information You Provide

You may provide personal information when you:

  • Create an account;
  • Communicate with Romy;
  • Submit health-related information;
  • Participate in surveys or research;
  • Contact support;
  • Provide feedback.

This may include:

  • Name, email address, and account credentials;
  • Demographic information;
  • Health-related information and personal experiences;
  • Messages, chat transcripts, and interactions;
  • Any other information you choose to submit.

2.2 Automatically Collected Information

When you use Romy, we may automatically collect:

  • IP address;
  • Device identifiers;
  • Browser type;
  • Operating system;
  • Usage data and interaction patterns;
  • Log files;
  • Cookies and similar technologies.

2.3 Sensitive and Health-Related Information

You acknowledge that Romy may collect sensitive personal and health-related information that you voluntarily disclose. You expressly consent to our collection, processing, and use of this information as described in this Policy.


3. How We Use Your Information

We use collected information for the following purposes:

  • To operate, maintain, and improve Romy;
  • To personalize user experience;
  • To conduct research and analytics;
  • To generate aggregated insights;
  • To communicate with you;
  • To provide customer support;
  • To detect fraud and misuse;
  • To comply with legal obligations;
  • To enforce our Terms.

4. Data Anonymization, Aggregation, and Commercial Use

4.1 Anonymization

We may remove or modify personally identifiable information to create anonymized datasets that cannot reasonably be used to identify you.

4.2 Aggregated Data

We may combine data from multiple users to produce aggregated datasets, statistical analyses, and research outputs.

4.3 Sale and Licensing of Data

You acknowledge and agree that the Company may:

  • Sell;
  • License;
  • Transfer;
  • Share; and/or
  • Commercialize

anonymized and aggregated user data with third parties, including research institutions, healthcare organizations, pharmaceutical companies, medical device companies, academic institutions, and commercial partners.

Such data will not reasonably identify you individually.

By using Romy, you expressly consent to this anonymization and commercialization of your data.


5. Disclosure of Information

We may disclose information in the following circumstances:

5.1 Service Providers

We may share information with third-party vendors, contractors, and service providers who perform services on our behalf (e.g., hosting, analytics, security, customer support).

5.2 Research and Commercial Partners

We may share anonymized or aggregated data with research partners and commercial collaborators.

5.3 Legal and Regulatory Requirements

We may disclose information if required to do so by law, regulation, court order, or governmental request.

5.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5.5 Protection of Rights

We may disclose information to protect our rights, safety, property, users, or the public.


6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

We may retain anonymized or aggregated data indefinitely.


7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is impenetrable.

You acknowledge that transmission and storage of data involves inherent risks.


8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access;
  • Correction;
  • Deletion;
  • Restriction;
  • Portability;
  • Objection to processing.

You may submit requests by contacting us at the email address below. We reserve the right to verify your identity before responding.

Certain rights may be limited where data has been anonymized or aggregated.


9. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to collect usage information and improve functionality.

You may manage cookie preferences through your browser settings.


10. Children's Privacy

Romy is not directed to children under 13. We do not knowingly collect personal information from anyone under the age of 13.

If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at the email address below.


11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ.

By using Romy, you consent to such transfers.


12. Third-Party Links and Services

Romy may contain links to third-party websites or services. We are not responsible for their privacy practices.

We encourage you to review their privacy policies.


13. Changes to This Policy

We may update this Privacy Policy at any time. Revisions will be posted with a new “Last Updated” date.

Continued use of Romy after changes constitutes acceptance of the revised Policy.


14. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict-of-law principles.


15. Contact Information

If you have questions or concerns about this Policy, please contact:

ResearcHer, LLC
Email: hello@romyhealth.co


16. Consent and Acknowledgment

By using Romy, you acknowledge and agree that:

  • We may collect sensitive and health-related information;
  • We may anonymize, aggregate, and commercialize such data;
  • We may share anonymized data with third parties;
  • Your use constitutes informed consent to these practices.

Your continued use of Romy constitutes your electronic signature and acceptance of this Privacy Policy.

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